UPDATED ON JANUARY 23rd, 2019. This is our current, most up to date list of our prep fees, guidelines, and services we offer. If you do not see the service you are looking for, please submit a ticket to support@ecommelite.com before sending any product in to the warehouse. If you are currently using LiveAgent to submit your orders, please switch to sending them to the aforementioned e-mail address at your earliest convenience. Please read through the entire page to confirm if anything affecting you may have changed.


We must be notified of each and every shipment sent to our warehouse before it arrives! We are instituting a zero tolerance policy on our lenience with this. A $50 fee will be automatically added to your prep bill if your shipment shows up to our warehouse without proper prior notification. Please submit a ticket with a copy of your invoice or a list of the products coming with quantities as soon as you are able to. We cannot stress the importance of this enough. If you become a habitual offender, we will not be able to accept future shipments from you. This decision will be made on a case by case basis. 

Each product entering our warehouse has a base inspection/prepping fee of $0.45 which includes the sorting and receiving of your shipment, the application of 1 FNSKU sticker and a visual inspection of the product box. Every additional action required will incur additional fees which are listed below. This $0.45 per product fee stands whether or not your products will need FNSKUs or not.

Standard Pricing

$0.15 per insert (all inserts must be sent to us in ready to use condition)

$3.00 for each outbound box shipped and labelled with your Amazon prepaid shipping label

$0.15 per additional action. An action would be defined as bagging an item, sealing a polybag, taping an item closed, applying a label such as suffocation or “do not separate”, etc.

$10 each per photo requested

$0.50 per box assembled which is supplied by you

$10 per listing created (It is 100% expected that every item sent to our warehouse has listing created prior to being shipped to us. If we run across a situation where a listing must be made, we will do it as a courtesy the first time but please do not make a habit of it.)


Forwarding Services


Any box arriving to our warehouse that only requires a visual inspection of outer shipping box and the placement of a pre-paid Amazon shipping label will be categorized as forwarding only.


1-10 boxes: $8 each

11-49 boxes: $6 each

50+ boxes: $5 each


Amazon Returns


We are currently NOT accepting Amazon returns which need product inspection due to customer returns. We are accepting bulk removal orders that are in new condition that either need to be shipped to an international location or re-skued and sent to a different listing due to listing error. Any returns from Amazon will incur a $3 per inbound box charge as well as the base fees per item ($0.45/unit) and a $3 per outbound box charge plus any other applicable fees. 

 

Cost of Goods Supplied by Us

$0.30 per polybag if you need to use ours

$2.47 per box if we need to use a new box for outbound shipping 

 

Example Scenarios

Visual Inspection and FNSKU labeling which is covered by our base fee

Cost per item: $0.45

To repackage an item you’re typically looking at 3 actions: Assembling a box supplied by you, placing in box, applying a FNSKU.

Cost per item: $1.10

To create a 3 item bundle: Placing 3 items in polybag, applying a FNSKU and visual inspection (included in base item price, .45), applying “Set” label, applying suffocation label(.15), sealing polybag(.15)

Possible cost of ~$0.30 for polybag if supplied by us

Cost per bundle: $1.20


Storage Charges

The first week of storing product in our warehouse is free for product sent to us to be prepped. After that the fee is $25 per week, per pallet. This storage fee will automatically be added to your final invoice if the product is in our warehouse longer than 7 days due to delayed communication from you to create a listing, receive fnskus, shipping labels, etc. 


If you are looking to send us product that will need to be stored for longer than 1 month, you must send in a ticket to support first to confirm we have space available for storage. Currently, we are not accepting any product to our warehouse for storage purposes only. This may change in the future but we do not have space as of now.


For FBM fulfillment, we will need to hook up to the channel with an API. The first channel will cost $99.95 to hook up and each additional channel is $49.95.

The requirement for this is at least 100 orders per month in order to avoid a service charge. If there are only 75 orders, you will be billed $37.50, etc. We typically bill once per month for the order surcharge.

Each order has a $1.50 picking and packing fee. You are charged real time postage rates and we ship cheapest method. If the package is small enough to ship FCM or heavy enough to ship FedEx, additional costs will apply for mailers or boxes needed. Tracking will be automatically updated to the channel.

For postage, we ask for a $250 postage deposit. We prefer to keep a credit card on file for postage if possible.